Privacy Policy
Privacy Policy
This Privacy Policy explains how Vorlift ("the Site", "we", "us", or "our") gathers, utilizes, and discloses your personal information when you visit, use our services, or make a purchase from https://Vorlift.com/ (the "Site") or communicate with us in any other way (collectively, the "Services"). In this policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree with this policy, please do not use the Services.
Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on the Site, with the "Last updated" date revised accordingly. Any other steps required by applicable law will also be taken.
How We Collect and Use Your Personal Information
Over the past 12 months, we have collected personal information about you from various sources to provide the Services. The information we gather and use depends on how you interact with us.
In addition to the specific uses outlined below, we may use the information collected to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The personal information we collect depends on your interactions with our Site and Services. "Personal information" refers to data that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and types of personal information we collect:
Information We Collect Directly from You
Information you provide directly through our Services may include:
- Basic contact details: Your name, address, phone number, and email.
- Order information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information: Your username, password, and security questions.
- Shopping information: Items you view, add to your cart, or add to your wishlist.
- Customer support information: Details you include in communications with us, such as messages sent through the Services.
Some features of the Services may require you to provide certain information. If you choose not to provide this information, you may be unable to use or access these features.
Information We Collect Through Cookies
We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include details about how you access and use our Site and account, such as device information, browser information, network connection data, IP address, and other interaction details.
Information We Obtain from Third Parties
We may also obtain information about you from third parties, including vendors and service providers who collect data on our behalf, such as:
- Companies that support our Site and Services, like Shopify.
- Payment processors who collect payment information (e.g., bank account, credit/debit card information, billing address) to process your payments, fulfill your orders, and provide requested products or services.
When you visit our Site, open or click on our emails, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated according to this Privacy Policy. We are not responsible for the accuracy of the information provided by third parties or for their policies or practices. For more information, see the section "Third-Party Websites and Links."
How We Use Your Personal Information
- Providing Products and Services: We use your personal information to provide the Services, including processing payments, fulfilling orders, sending account-related notifications, managing your account, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews.
- Marketing and Advertising: We use your personal information for marketing purposes, such as sending promotional communications via email, text message, or postal mail, and displaying advertisements for products or services. This includes tailoring the Services and advertising on our Site and other websites.
- Security and Fraud Prevention: We use your personal information to detect, investigate, and take action against fraudulent, illegal, or malicious activities. If you register an account, you are responsible for keeping your account credentials secure. Do not share your username, password, or other access details with anyone. If you believe your account has been compromised, contact us immediately.
- Communicating with You: We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to be responsive to you, provide effective services, and maintain our business relationship.
Cookies
We use Cookies on our Site. For specific information about the Cookies used, see https://www.shopify.com/legal/cookies. Cookies help us power and improve our Site and Services, run analytics, and understand user interaction with the Services. Third parties and service providers may also use Cookies on our Site for better service, product, and advertising tailoring.
Most browsers accept Cookies by default, but you can set your browser to remove or reject Cookies. Note that removing or blocking Cookies may negatively impact your user experience and cause some Services or features to work incorrectly.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes as described in this Privacy Policy, including:
- Vendors or third parties who perform services on our behalf.
- Business and marketing partners, including Shopify, to provide services and advertise to you.
- When you consent to our disclosure of certain information, such as to ship products or through social media widgets or login integrations.
- Within our corporate group, to run a successful business.
- In connection with a business transaction like a merger or bankruptcy, to comply with legal obligations, enforce terms of service, and protect our rights and the rights of our users.
We have disclosed the following categories of personal information in the past 12 months for the purposes set out above:
- Identifiers: Basic contact details and certain order and account information.
- Commercial information: Order information, shopping information, and customer support information.
- Internet or network activity: Usage Data.
We do not use or disclose sensitive personal information for inferring characteristics about you.
We have "sold" and "shared" personal information in the past 12 months for advertising and marketing purposes:
- Identifiers: Basic contact details and certain order and account information.
- Commercial information: Records of products or services purchased and shopping information.
- Internet or network activity: Usage Data.
User Generated Content
The Services may allow you to post product reviews and other user-generated content. This content will be public and accessible to anyone. We do not control who accesses the information you choose to make public and cannot ensure they will respect your privacy or keep it secure.
Third-Party Websites and Links
Our Site may link to websites or platforms operated by third parties. Review their privacy and security policies before providing any personal information. We are not responsible for the privacy or security of such sites.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided personal information, contact us to request its deletion.
Security and Retention of Your Information
No security measures are perfect, and we cannot guarantee "perfect security." Information sent to us may not be secure during transit. Avoid using insecure channels to communicate sensitive information. We retain your personal information based on various factors, such as account maintenance, service provision, legal obligations, dispute resolution, and policy enforcement.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to Access/Know: Request access to personal information we hold about you.
- Right to Delete: Request the deletion of personal information we maintain about you.
- Right to Correct: Request correction of inaccurate personal information.
- Right of Portability: Receive a copy of your personal information and request its transfer to a third party.
- Right to Opt out of Sale/Sharing/Targeted Advertising: Direct us not to "sell" or "share" your personal information or opt out of processing for targeted advertising.
- Right to Limit/Opt out of Sensitive Information Use: Limit the use/disclosure of sensitive personal information.
- Restriction of Processing: Request that we stop or restrict processing your personal information.
- Withdrawal of Consent: Withdraw consent where we rely on it to process your personal information.
- Appeal: Appeal our decision if we decline your request.
Manage communication preferences through our Site or by contacting us. We do not discriminate for exercising your rights. Verification of identity may be required before responding to requests. You can designate an authorized agent to make requests on your behalf with proof of authorization.
We use Shopify's ad services like Shopify Audiences. To restrict use of your personal information for these services, visit https://privacy.shopify.com/en.
Complaints
If you have complaints about our processing of your personal information, contact us. If you are unsatisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.
International Users
We may transfer, store, and process your personal information outside your country, including the United States. Transfers from Europe will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.
Contact
For questions about our privacy practices or this Privacy Policy, or to exercise your rights, contact us.
Contact Details: 24/7
30 N Gould St Ste R
Sheridan, WY 82801
Phone:+1 (844) 973-3063
Email: info@Vorlift.com